Very Battery Calibration

[faaizan]

Again not charging stuck at current battery percentage, Suppose if battery percentage is 97% and I'll connect the charger but it will stuck at 97% and not showing charging light 

[ub6424]

Hello @faaizan 

Please ignore HP Diagnostics for Windows Battery warning, could be a software bug !

(1) Download and install

HP PC Hardware Diagnostics UEFI

8.3.0.0 Rev.A

61.0 MB

Aug 31, 2021

Download

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

--->>> Focus on Component Tests (AC Adapter/Battery)

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(3) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[faaizan]

Here are the results

 

[ub6424]

Try

[faaizan]

I tried, it takes 5 hours to complete and still showing battery need to be calibrate, moreover i connect the charger and laptop not charging the battery and shows (logic state: not charging) in hp diagnostic.

[ub6424]

Hello @faaizan 

Please repeat all <HP Diagnostics UEFI> tests and report your results.

if serial number, device id, UUID, System Board CT Number is displayed, please blur

[faaizan]

All tests are clear except battery calibration.

One thing i noticed when i connect charger in laptop the laptop not start charging and stuck on current percentage but when i hard reset the laptop and turn on the laptop it will start charging and charged it to 100%

Is there any problem in windows?

[ub6424]

Hello @faaizan 

What is the result of Component test for AC Adapter ?

[faaizan]

Passed

[ub6424]

Hello @faaizan 

Repeat calibration