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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T52AV)
Linux

Hi

 

I am currently on Linux Mint 22.2 Zara. I just sold auctioned my Notebook and now wanna reset the Notebook to a factory state. With it's most up-to-date drivers on Windows unfortunately I deleted the original HP Recovery Partition.

 

And the HP Cloud recovery tool does not allow me to download a Windows 11 ISO with the needed media drivers to install Windows 11 64-bit Home/Pro versions.

 

With my Notebook and product ID. I tried downloading the ones for a similar Victus Notebook onto a USB-Stick but that fails too product id  8C010EA#ABD that one does not allow me to boot into a installation | recovery medium.

 

Victus Gaming Laptop 16-s0155ng (917W8EA#ABD)

 

I hope with this information you can hopefully help me out or at least point me to the drivers I need to include for a proper Windows 11 installation image or provide me with one internally. Thanks in advance.

 

Kind Regards

FailXontour

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The product specs I could find for your notebook indicates that it came with FreeDOS, not Windows from HP, which is why the cloud recovery tool is not supported.

 

HP Victus Gaming Laptop 16-s0155ng・16.1 Inch FHD・Ryzen 5 7640HS・16GB RAM・512GB SSD・RTX4060・FreeDOS -...

 

HP PartSurfer

 

N48770-001   MOTHERBOARD DSC RTX4060 8GB R5 7640HS

 

Motherboard part numbers that end in -001 have no Windows product key in the BIOS.

 

The motherboard part number with a Windows product key would have been N48770-601

 

Support for the cloud recovery tool is only provided for PCs that have a Windows product key in the BIOS.

 

You can refer to this discussion to see if what this person did to get Windows to install works for your notebook too:

 

Installing Win 11 on HP Victus 16 with AMD Ryzen 7 CPU - Dri... - HP Support Community - 9379734

 

You can use the Microsoft media creation tool to make a bootable W11 installation flash drive (2nd option) at the link below:

 

Download Windows 11

 

I hope you have a W11 product key to use or Windows will not activate and you will need to buy a product key.

 

Make sure you can get Windows to install before buying a product key if you need one.

 

When installing Windows with no product key, select the 'I don't have a product key' option.

 

If you had W11 on there before, perhaps it will activate since Microsoft may have a record of your PC having previously running W11.

 

Here is the driver page for your notebook's model series:

 

Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 Software and Driver Downloads | HP® Support

 

That AMD Neural Processing Unit (NPU) Driver is on the above support page.

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The product specs I could find for your notebook indicates that it came with FreeDOS, not Windows from HP, which is why the cloud recovery tool is not supported.

 

HP Victus Gaming Laptop 16-s0155ng・16.1 Inch FHD・Ryzen 5 7640HS・16GB RAM・512GB SSD・RTX4060・FreeDOS -...

 

HP PartSurfer

 

N48770-001   MOTHERBOARD DSC RTX4060 8GB R5 7640HS

 

Motherboard part numbers that end in -001 have no Windows product key in the BIOS.

 

The motherboard part number with a Windows product key would have been N48770-601

 

Support for the cloud recovery tool is only provided for PCs that have a Windows product key in the BIOS.

 

You can refer to this discussion to see if what this person did to get Windows to install works for your notebook too:

 

Installing Win 11 on HP Victus 16 with AMD Ryzen 7 CPU - Dri... - HP Support Community - 9379734

 

You can use the Microsoft media creation tool to make a bootable W11 installation flash drive (2nd option) at the link below:

 

Download Windows 11

 

I hope you have a W11 product key to use or Windows will not activate and you will need to buy a product key.

 

Make sure you can get Windows to install before buying a product key if you need one.

 

When installing Windows with no product key, select the 'I don't have a product key' option.

 

If you had W11 on there before, perhaps it will activate since Microsoft may have a record of your PC having previously running W11.

 

Here is the driver page for your notebook's model series:

 

Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 Software and Driver Downloads | HP® Support

 

That AMD Neural Processing Unit (NPU) Driver is on the above support page.

 

HP Recommended

Hi

 

I am in the progress right now of using the Media Creation Tool on a seperate PC to create a bootable Windows 11 Installation medium. Before I tried using minstick tool to create a bootable live medium [Win11_25H2_German_x64.iso] I suppose this has to do with the iso itself being stripped of drivers officially from Microsoft? I guess the same would apply to creating a bootable image using dd via cli or balenaEtcher

 

I just don't quite get why there are no fallback generic default drivers available for network etc. on that specific installation medium.

 

Kind Regards

FailXontour

HP Recommended

Hi:

 

I don't know why Microsoft has not added updated drivers to the ISO file.

 

It's the same for Intel platforms too.

 

All I know is a lot of folks have major issues trying to install Windows on some of the newer AMD platforms.

 

The parts list indicates your notebook has the Mediatek MT7921 Wi-Fi adapter.

 

If Windows is asking for a network driver to be installed during the installation process, download the Wi-Fi driver from your notebook's support page and use the free 7-zip file utility to extract the exe file into its driver folder so you can browse to the driver .inf to install the Wi-Fi driver.

 

MediaTek Wireless LAN Driver

 

sp158921.exe

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