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‎09-13-2018 08:23 AM

HP Recommended

Provost, you have been a champ trying to help and thank you for devoting time to try to resolve my problem.

 

Cheers,

Z

 

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‎09-13-2018 01:06 PM

HP Recommended

Hello, if anyone from HP Support picks this up I would be greatfull.

 

I have been looking for a more official way to identify my CPU capabailities and find the Intel Processor Identification Utility.

 

Strange thing is happening. When I  have VTx and/or VTd enabled in BIOS the Utiliyu shows that the processor is NOT supporting Virtualization technology...

 

When I uncheck Vtx and/or VTd in BIOS it actualy states that it supports Virtualization...

 

As previouslly mentioned, I have a m5-6Y57 CPU...

 

Can someone advise should I send my LT to service?

 

Pritnscreens attached.

ZAll on.PNGvtx and vtd off.PNG

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‎09-14-2018 02:47 AM

HP Recommended

I can ask a Moderator to escalate your issue.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎09-14-2018 02:51 AM

HP Recommended
Yes pls. Thank you! 🙂 Z
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‎09-14-2018 02:59 AM

HP Recommended

OK.

 

Request made.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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