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‎01-06-2022 03:06 PM

HP Recommended
Product: Notebook 14-cf0xxx
Operating System: Microsoft Windows 11

I have an HP Notebook Laptop that I purchased back on December 4th, 2018. After my manufacturer's warranty was up, I purchased an extended warranty that expired on December 4th, 2021. I let this slide without renewing it in time, but I would really like to renew the extended warranty now in case I have any issues come up where I need service done to the laptop. I did not have much luck with using the virtual assistant or attempting to contact a customer service representative over the phone, and I would really appreciate some help/advice. All I want is to figure out how to purchase/renew my extended warranty. Thank you!

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1 person had the same question
1 REPLY 1

‎01-07-2022 06:15 AM

HP Recommended

@Bekah_M-1

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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