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rc000
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Solved!

Warranty Dispute Assistance needed

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HP Pavilion - 15-cw1068wm
Microsoft Windows 10 (64-bit)

HI,

 

I have submitted a case for warranty dispute. My warranty for the notebook shows as expired, however its only 6 months so far that I have purchased. Warranty should still be there for an year and should expire in November-2020. I have submitted the proof of purchase as well.

 

Case number:[ Private information removed]

Product Description: HP Pavilion - 15-cw1068wm

Product Number: 7MP82UA

Serial Number: [ Private information removed]

 

Doing a search with case number results in no case found. I haven't heard any updates on it so far. Kindly help.

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @rc000

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,724
Message 2 of 2
Flag Post
HP Recommended

Hi @rc000

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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