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‎06-30-2019 03:47 PM

HP Recommended
Product: HP Notebook - 15-da0077tx
Operating System: Microsoft Windows 10 (64-bit)

I purchased my laptop on 21-06-2019 via Amazon(online) but after checking my warranty status is shows 20-04-2019 as start date. So I disputed warranty as required and attached Invoice as a purchase proof But there is no reply after that application. What should I do now re dispute warranty ?

2 REPLIES 2

‎06-30-2019 06:20 PM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
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‎06-30-2019 06:21 PM

HP Recommended

@HarshShukla 

 

Please register machine with HP in your country and they will adjust it for you automatically and this will turn up on HPSA (HP Support Assistant). Following is one example

 

      840 warranty 1.png

 

Regards.

BH
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