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- Warranty Expired on newly purchased HP Laptop

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09-03-2022
10:15 PM
- last edited on
09-04-2022
11:16 AM
by
Ric_ob
Name:[Personal Information Removed]
Phone Number: [Personal Information Removed]
Order Number: [Personal Information Removed]
Product name: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 IDS Base Model
Product Number: 54J82AV
Serial Number: [Personal Information Removed]
Thanks
09-04-2022 07:29 AM
Hi:
HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
So, the longer the PC remains unsold, the less time remains on the warranty.
You can have the warranty start and end dates adjusted by one of two methods:
1. Submit an online warranty dispute form.
HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP® Customer Support
2. Contact HP customer support and work with a customer services rep to get the warranty start and end dates adjusted.
Contact HP | HP® Official Site