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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Warranty dispute

Create an account on the HP Community to personalize your profile and ask a question
07-07-2020 07:22 AM
Bought a new laptop on 2.7.20. Registered with HP and record shows warranty start date 20.4.20 with end 18.7.21. Don’t understand this as I have sent them a copy of the invoice. Raised a dispute with HP raising a case but nothing else. Can’t contact HP what does anyone suggest???
07-07-2020 11:21 AM
@Horace33 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.