Warranty expiry date showing incorrectly.

[shehanas]

My warranty expiry date showing incorrectly while checking it on hp warranty check online. Actually i purchased laptop on 21st may but warranty cover will end on 20th April 2021

[WAWood]

@shehanas 

The warranty starts when the PC is BUILT, not when it is SOLD.  You have to contact HP to register your PC to reset the warranty start date.

To contact HP Support Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.

[Betty0610 · Accepted solution]

@shehanas

Welcome to the HP Support Community. 

We shall escalate this case.

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