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‎09-28-2022 01:17 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Operating System: Microsoft Windows 11

I bought a laptop 3 days ago on 25/3/2022 and activated it on 27/3/2022, yet despite me activating it litterally yesterday, the warranty says it's been activated since march 2022 for some reason. How do i resolve this? My warranty expires 4 months earlier than it should.

Category:
1 REPLY 1

‎09-29-2022 05:30 AM

HP Recommended

Hi @Qmit,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with a warranty dispute.  I'd like to help!


You may check the warranty details via this link here. This should help. 

 

If not, This might require one on one interaction to fix the issue. I've sent you a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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