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‎01-12-2020 02:51 AM

HP Recommended
Product: Hp Spectre Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

Does anybody know how to solve warranty problem: I bought my HP Spectre in Russia at 20.08.2019 and when I checked warranty status it was expired at 21.08.2017 and care pack expired at 21.08.2019 (according to HP assist data). I have tried many time to use their tool HP customer support- Product warranty check, attached receipt, but when i have clicked to proccess this request, the page is unavailable. Seems it is not working for almost half a year. 

 

 

1 REPLY 1

‎01-13-2020 10:46 AM

HP Recommended

@Egor-88 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
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