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docmos22
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Warranty

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HP notebook 15.6 inch touchscreen

I bought my Laptop Aug 2019. Warranty is for one year and expires Aug 2020. But the recorded dates on their website is expiration of Oct 2019. How do I contact them and tell them that the dates are wrong? Virtual assistant doesn't help at all. 

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WAWood
Level 16
Level 16
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Message 2 of 3
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@docmos22 

To contact HP by phone, for the U.S., the 800 number is in BOLD on the top of this page:
[Content Removed]

For other countries, see this list: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 3 of 3
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@docmos22 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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