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‎04-27-2020 10:59 AM

HP Recommended

@1CrazyMike1,

 

No, there is no option to chat o the community.

 

I have sent you a private message with the contact details.

 

Cheers!

The_Fossette
I am an HP Employee

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‎04-27-2020 11:41 AM

HP Recommended

Could you send me a download link to the webcam driver files?

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‎04-27-2020 12:15 PM

HP Recommended

@1CrazyMike1,

 

Webcam uses the WIndows native drivers and there is no option to download the driver.

 

Cheers!

The_Fossette
I am an HP Employee

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‎04-27-2020 03:33 PM

HP Recommended

So basically your saying there's no way to fix my webcam.

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‎04-29-2020 04:27 PM

HP Recommended

@1CrazyMike1

Thank you for posting back. 

 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Click here: https://support.hp.com/in-en/product/hp-pavilion-15-cc100-laptop-pc/16842299/model/18255872/document... to know more about We can't find your camera" Error Displays in Camera App (Windows 10)

 

And, also check for camera slide switch.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎04-30-2020 10:29 AM

HP Recommended

YES!!

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