cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
HP Support Agent
HP Support Agent
24,021 24,008 1,591 2,248
Message 11 of 16
Flag Post
HP Recommended

@1CrazyMike1,

 

No, there is no option to chat o the community.

 

I have sent you a private message with the contact details.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Highlighted
Author
Level 1
10 8 0 1
Message 12 of 16
Flag Post
HP Recommended

Could you send me a download link to the webcam driver files?

Signature (i)
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
24,021 24,008 1,591 2,248
Message 13 of 16
Flag Post
HP Recommended

@1CrazyMike1,

 

Webcam uses the WIndows native drivers and there is no option to download the driver.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Highlighted
Author
Level 1
10 8 0 1
Message 14 of 16
Flag Post
HP Recommended

So basically your saying there's no way to fix my webcam.

Signature (i)
Highlighted
HP Support Agent
HP Support Agent
18,532 18,492 795 858
Message 15 of 16
Flag Post
HP Recommended

@1CrazyMike1

Thank you for posting back. 

 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Click here: https://support.hp.com/in-en/product/hp-pavilion-15-cc100-laptop-pc/16842299/model/18255872/document... to know more about We can't find your camera" Error Displays in Camera App (Windows 10)

 

And, also check for camera slide switch.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Highlighted
Level 4
98 82 0 6
Message 16 of 16
Flag Post
HP Recommended

YES!!

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation