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- Webcam and microphone no work after upgrade winodows

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05-27-2018 04:48 AM
Hello,
after updating my Notebok 15 - ba06nl to Windows 10 1803 (64 bit)
The cam and the microphone have stopped working.
I looked for the camera driver in the support area - but it's not there
Some idea?
Thanks so much,
Giancarmine
Solved! Go to Solution.
Accepted Solutions
05-27-2018 05:22 AM
Hello @Giancarmine
Im not surprised, 1803 has been doing odd things to lots of peoples systems.
Go into All Settings>Privacy>Camera and make sure to re-enable the Camera access button. Check the apps list that can be altertered below also.
Do the same for the Microphone.
That should do it. Let me know if this works first.
If not, you might have to roll the system back to before 1803 was installed. Then block the install.
05-27-2018 05:22 AM
Hello @Giancarmine
Im not surprised, 1803 has been doing odd things to lots of peoples systems.
Go into All Settings>Privacy>Camera and make sure to re-enable the Camera access button. Check the apps list that can be altertered below also.
Do the same for the Microphone.
That should do it. Let me know if this works first.
If not, you might have to roll the system back to before 1803 was installed. Then block the install.