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‎02-17-2021 01:13 AM - edited ‎02-17-2021 01:16 AM

HP Recommended
Product: Pavilion 500-304nr
Operating System: Microsoft Windows 10 (64-bit)

I installed the HP PC Hardware Diagnostics Windows. Then I uninstalled the program using the windows control panel. Now, every time the system restarts, the error window appears with the message: "You'll need a new app to open this link hpdiags". Also appears the window console cmd.exe. How do I completely uninstall this "hpdiags" so that it doesn't appear every time?

1 REPLY 1

‎07-16-2021 11:26 AM - edited ‎07-16-2021 11:44 AM

HP Recommended

Hi,

 

You can find more information about HP Diagnostics Solution in this document created by our team: https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/HP-Diagnostics-solutions-to-help-you-resolve-... 

 

Thanks,

 

 

Agatha
I work on behalf of HP
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