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HP Recommended
HP ENVY x360 - 15m-ds0023dx
Microsoft Windows 11

When I try to install Turbo Tax software, I get a message: "The App you are trying to install isn't a Microsoft Verified App". I am then told to download the necessary App from the Microsoft App Store.

I am not technically very savvy and don't know what software to down load or how I can get around this requirement.

1 REPLY 1
HP Recommended

Sounds to me like you have a notebook that came with Windows in S-Mode.

 

In order to install apps not found in the Micrsoft Store, you have to switch out of S-Mode.

 

See the link below for how to do that:

 

Switching out of S mode in Windows - Microsoft Support

 

Note:  Once you make the switch, you cannot go back to S-Mode.

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