-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- When was the HP Pavilion 15-eh0502sa launched on the market?

Create an account on the HP Community to personalize your profile and ask a question
02-06-2021 10:33 AM
I'm interested to know when the HP Pavilion 15-eh0502sa was launched on the market? Is it a recent model?
I would like to recommend it to a friend as an ideal 'light use' laptop.
It's certainly in the right price price range here in the UK.
I cannot find any user reviews of this machine. Comments welcome.
Thanks, John S
Solved! Go to Solution.
Accepted Solutions
02-06-2021 11:28 AM
==============================================================
Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to individuals who post phone numbers or email addresses.
These might be scammers trying to steal your information / money.
HP does not post phone numbers or email in Community messages.
==============================================================
HP Pavilion Laptop 15-eh0502sa Product Specifications
Launch September 22, 2020
Datasheet - HP Pavilion Laptop 15-eh0502sa (287F9EA)
Note: The "datasheet" says this model comes with "Windows S Mode".
Remember to remind your friend that "Windows S Mode" is a limited version of Windows that only supports installing applications from the Microsoft Store. This is fine for some people - others find it odd and not particularly useful.
Switching out of S mode in Windows 10
Reminder,
"Leaving" S-Mode is a One-Way-Ticket: Once you leave “S” mode, you cannot go back.
You must have a license to run "regular" (full) Windows.
If the computer you purchase does not come with regular Windows, you will have to purchase it.
User reviews might be available (in your region) for the "Series" as opposed to the exact model.
For example, search for HP Pavilion Laptop PC 15-eh0000
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Pavilion Laptop PC 15-eh0000
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-06-2021 11:28 AM
==============================================================
Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to individuals who post phone numbers or email addresses.
These might be scammers trying to steal your information / money.
HP does not post phone numbers or email in Community messages.
==============================================================
HP Pavilion Laptop 15-eh0502sa Product Specifications
Launch September 22, 2020
Datasheet - HP Pavilion Laptop 15-eh0502sa (287F9EA)
Note: The "datasheet" says this model comes with "Windows S Mode".
Remember to remind your friend that "Windows S Mode" is a limited version of Windows that only supports installing applications from the Microsoft Store. This is fine for some people - others find it odd and not particularly useful.
Switching out of S mode in Windows 10
Reminder,
"Leaving" S-Mode is a One-Way-Ticket: Once you leave “S” mode, you cannot go back.
You must have a license to run "regular" (full) Windows.
If the computer you purchase does not come with regular Windows, you will have to purchase it.
User reviews might be available (in your region) for the "Series" as opposed to the exact model.
For example, search for HP Pavilion Laptop PC 15-eh0000
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Pavilion Laptop PC 15-eh0000
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-08-2021 10:05 AM
Hello Dragon-Fur,
Many thanks for your very informative reply and drawing my attention to the issues concerning Win 10 in S mode. S mode isn't mentioned in the UK suppliers online product specs.
I think my friend could live with 'S mode' on this fairly cost effective laptop.
John S
02-08-2021 10:13 AM
You are welcome.
Perhaps the UK product version provides the full Windows 10 installation.
That would be better all around, I think.
Stay Safe!
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-08-2021 10:24 AM
Excellent.
You do want "full Windows" - having Windows is a tiny fraction of the cost of the computer.
Windows Pro is better than plain Windows Home.
Windows Pro is not necessary; it does add a few more options.
Many people don't need "Pro" - it is a "bonus" version. Smiling.
Microsoft - Compare Windows 10 Home vs. Pro
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"