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Luki1412
Level 3
29 25 1 6
Message 1 of 2
168
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Where are the drivers for my laptop for newer windows 10 builds?

HP Recommended
OMEN by HP 15-dc0009nc
Microsoft Windows 10 (64-bit)

Hello,

 

I am really getting tired of support from HP so far. My laptop is still in warranty. Microsoft releases new BUILD updates but HP does not give a about releasing new drivers and the previous drivers wont let you install them on newer builds.

 

Windows is telling me that Intel(R) Dynamic Platform and Thermal Framework Processor Participant driver is failing to load.

There is no working driver for it on this support website. Am I supposed to do then?

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
136,472 91,134 20,995 28,095
Message 2 of 2
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HP Recommended

Hi:

 

The only suggestion I can offer would be to see if the new driver for v2004 works...

 

Intel Dynamic Tuning Driver

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105597.exe

 

I found this on the 15-dc1000 notebook model series' support page.

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