Where do I download Microsoft Office 2010 software

[PDeSpain]

My laptop recently had 'issues' and had to be worked on.  They had to totally start over, meaning none of my installed software is there anymore.  When I bought the laptop I paid to have Microsoft Office 2010 installed.  I do have the Product Key from the bottom of the laptop.  I went to Microsoft Office and tried to download the software by entering Product Key.  Attaching message that came back:

Where on the HP sites can I download the Office software?

Thanks.

[WAWood]

PDeSpain

Hello;

Allow me to welcome you to the HP forums!

First of all, there is nowhere on HP where you can download Microsoft software.  They simply do not provide that.

Second, if MS Office came preinstalled on your PC, you might be able to get it back using HP Recovery Media -- but that depends on the particular PC -- and for that information you would have to check with HP Customer Support.

Third, there is a fee associated with the HP Recovery Media, and if your PC is no longer covered under the original HP one-year warranty, there is likely to be an additional fee to talk to HP Tech Support.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck

[PDeSpain]

Sounds to me like I won't ever have software installed on new computers.  Would be better to buy it elsewhere and then at least you have the disk.

[Fred_M_B]

Second that. 

MS says get the product from HP, HP says buy recovery media, which may or may not include MS Office. 

Catch 22. 

I expected better from HP!!!!