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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Where do I find the series number for my laptop

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09-02-2017 05:21 AM
HP Pavilion g7 notebook pc
I go to the online HP parts and accessories website to order/price a new battery. I have all the info it asks for except the series number. Have looked all over, in the HP assistant and everywhere but just can't seem to find the series number, please help.
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Accepted Solutions
09-02-2017 04:08 PM
Please try
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=C3Q78UA
Regards.
***
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09-02-2017 05:34 AM
Hello @shu-hi,
Welcome to FORUM !!
Please go through this document : https://support.hp.com/in-en/document/c00033108
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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Thank You,
GBL84
I am not an HP Employee
09-02-2017 05:42 AM
I watched the video on the link you provided but it say or show anything about how to find the Series of my laptop. I know the Model and Serial numbers and about everything else but not the series number and this is very important when ordering parts, etc.
Would it help if I gave you the model and Serial number?
09-02-2017 05:49 AM
Hello @shu-hi,
Your lptaop is a Pavilion g7 series. However series of g7 has many model numbers and the specifications and parts numbers differ from each ones.
EX :
HP Pavilion g7-1033cl
HP Pavilion g7-1260us
HP Pavilion g7-2051sg
So it would be appropraite to use the correct model and serial number when buying the parts.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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Thank You,
GBL84
I am not an HP Employee
09-02-2017 07:04 AM
@shu-hi wrote:What is the URL for ordering parts for my HP laptop
Hi,
What is your machine ? As mentioned above from @GBL84 we need to know what is the model/product of your machine. Without that information we can't supply a list of part numbers.
Regards.
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09-02-2017 04:08 PM
Please try
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=C3Q78UA
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.