Where to find the ignored updates in HP support Assistant?

[magic_l]

I use HP support assistant to update softwares. Yesterday when I found new updates, I just clicked on the little recycle bin icon next to it by accident. I think what it does is to ignore that update. And now I can't find the update anymore. I really want to know how to undo the ignore and finish that update.

[erico]

Check in Windows Recycle bin on the desktop.

You can go to the Drivers and software download section of your notebook's support portal and locate them manually.

What is the specific product name or product number of your notebook? Always provide that when you ask for assistance.

While logged into Windows, hold down the Fn key and tap the Esc key to invoke that information.

[magic_l]

Hi erico,

Thank you for replying, but you misundersood my question. 

BTW here is the information:

Product name : HP ENVY Notebook 13-ab0XX

Product number : 1ZS30UA#ABA

I'm asking how to reinstall the updates I ignored in HP support assistant.

I drew a picture to help make it more clear. In the blue box is normally where the updates show up. And I accidentally clicked on the red box, and the update just disappeared. 

What I want to know is how to reenable this updates in HP support assistant or find out its name.

Thank you again!

[erico · Accepted solution]

I understood.

Did you click on the +Action log to review the log?

You will see all updates and the actions that you took.

The actions are installed, Installation failed, Deleted on xx/xx/xxxx. 

What you are looking for are the ones that you deleted.

[magic_l]

I found it! Thanks!

[erico]

You're welcome!

                  🙂