02-06-2020 03:40 PM
I have a "product information not valid error" and I am not sure which HP DMI tool to use to fix it. I have used several HP DMI tools but I got "Does not support this platform" error.
So please tell me which HP DMI tool should I use for HP Pavilion 360 - 13-a200nt (ENERGY STAR)?
Thanks in advance.
02-10-2020 11:56 AM
@Simsek, Welcome to HP Support Community!
Looks like this requires assistance from our support team. Please reach out to the HP Support in your region regarding the further course of action.
Refer to the document HP PCs - Product Information Not Valid Error Displays before the Computer Starts
Hope this helps!
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