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HP Recommended
HP ENVY dv6-7245us Notebook PC
Microsoft Windows 8.1 (64-bit)

When I connect my Samsung phone to my laptop by USB cable, then try to import, it searches but can't find any photos to import

3 REPLIES 3
HP Recommended

@par4trc 

 

What is your Samsung device ? Normally for Samsung Galaxy devices (phones, tablets) you should be able to see photos in the following folders

 

  • DCIM (for camera files),
  • Download (for downloaded files),
  • WhatsApp or Viber (for messages from these apps),
  • ...

Regards.

BH
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HP Recommended

I'm trying to upload pictures from my Samsung Galaxy 7 phone to my HP laptop. The laptop recognized being connected to the Samsung device, but can-not fine the photos in my Gallery. How do I solve this issue?

HP Recommended

It's a Samsung 7 phone. I have about 700 photos in my gallery. When I hook up the phone to my laptop by USB cable, the laptop finds my phone but can't find my photos. How do I solve?

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