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‎01-24-2023 11:18 AM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)
Operating System: Microsoft Windows 11

Purchased Laptop Nov 2022, it was built Nov 2021 and HP says Warranty expired. After warranty dispute no change. I do have care pack for 2 years but feel I should have a total of three.

Category:
1 REPLY 1

‎01-30-2023 07:37 AM

HP Recommended

@Wrenchdave

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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