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- Why was the "custom audio" feature removed from "create a vi...

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04-10-2019 08:25 AM
A week ago I saw a program under photos that allowed me to create a video using multiple photos, like a slideshow. I liked it as it was what I needed. It had one featured I liked that I could use audio or music on one part of the video, like using it one one set of pictures and leave the others without it or use a 2nd audio, but now it's gone. All I'm left with is adding audio to the entire video, no customization. Why was it removed?
I thought at 1st it was due to saving it to one drive but I created a new one and same issue.
04-11-2019 12:11 PM
@Jack413 We'll need more information on the program, what's the name of that application? Is it something you purchased on your own or was it on your computer when you purchased it? Did you try reinstalling the application? Or installing all available updates?
Awaiting your response,
Good luck
P.S: Welcome to HP Forums! 😉
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
04-14-2019 01:13 AM
It is part of Windows Photos, its opened via an option, while selecting multiple image files, called "create a video" At one point there was the option of custom audio, then it was gone, then it came back again later.
04-15-2019 12:47 PM
@Jack413 I suppose the latest windows update removed that feature and you could check with Microsoft for more details, that said, here are a few things you could try, as the interface may have changed since the last time you used it:
To create a new video remix project automatically, use the following steps:
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions)
I hope that answers your query,
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Have a great day ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.