Re: Wifi adapter disappeared - HP Support Community

Robbert70 · ‎05-10-2025

The wifi adapter disappeared from the list of network adapters. How can this be fixed?

Hawks_Eye · ‎05-11-2025

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

If your Wi-Fi adapter has disappeared from Network Adapters, it could be due to a driver issue, BIOS settings, or hardware failure. Here are steps to get it back:

1. Show Hidden Devices in Device Manager

Press Win + X → Select Device Manager.
Click View → Enable Show hidden devices.
Look under Network Adapters—if your Wi-Fi card appears grayed out, right-click and select Enable.

2. Restart Network Services

Press Win + R, type services.msc, and press Enter.
Locate WLAN AutoConfig → Right-click → Restart.
If it's disabled, set Startup type to Automatic.

3. Reinstall the Wi-Fi Driver

Open Device Manager → Expand Network Adapters.
If the Wi-Fi adapter is missing, go to Action → Scan for hardware changes.
If not detected, download the latest Wi-Fi drivers from HP's support website here.
Install and restart your laptop.

4. Reset BIOS to Default

Restart your laptop and press F10 to enter BIOS.
Go to Advanced Settings → Restore Defaults.
Save changes and exit.

5. Run HP Hardware Diagnostics

Shut down your laptop and press F2 while turning it on.
Run the Wi-Fi module test to check for hardware issues.

6. Check for Windows Updates

Go to Settings → Windows Update → Install any pending updates.
Some updates include Wi-Fi driver fixes.

7. Perform Network Reset

Open Settings → Network & Internet → Advanced Network Settings.
Click Network Reset and restart.

Try these steps, and let me know if your adapter reappears! If it remains missing, there may be a hardware issue requiring repair.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards,

Hawks_Eye

I'm an HP Employee.

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