• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-07-2023 02:39 AM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17-cr1000 IDS Base Model
Operating System: Microsoft Windows 11

Trying to load my MS Office 2010 on my new Envy 17 with Win 11pro. Each time the install will stop just over 1/2 way and shows a 1935 assembly component code with a long string of letters and numbers followed by HRESULT: 0X80070005. I have tried many of the suggestions that I have found on the net but nothing is working. 

I did have it loaded but deleted it after it kept configuring every time I started Word.

Any suggestions will be appreciated.

Thanks

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.