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‎09-08-2016 07:30 PM

HP Recommended
Product: Hp envy 1205dx
Operating System: Microsoft Windows 10 (64-bit)

i just upgraded my pc to windows 10 anniversary update and i have no base now, my beats control panel got uninstalled and i can't find an update for it for WIN10. hellpppp!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2016 09:10 PM

HP Recommended

Hi,

 

Please try the following software:

 

         http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72139.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎09-08-2016 08:56 PM

HP Recommended

Hi:

 

See if installing this audio driver resolves the problem...

 

This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

 

File name: sp63555.exe

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‎09-08-2016 09:10 PM

HP Recommended

Hi,

 

Please try the following software:

 

         http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72139.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-11-2016 10:24 PM

HP Recommended

i reinstalled it but it wouldn't work, i still had no base when playing out to a speaker

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‎09-11-2016 10:25 PM

HP Recommended

is that the update for the beats control panel? it installed it again, thanks!!

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