Windows 10 Base System Device drivers.

[black-bolt]

I recently did a clean install of Windows 10 64-bit, but now I am unable to update these drivers.

First 3 say "Base System Device", whose IDs are:

PCI\VEN_197B&DEV_2384&SUBSYS_3600103C&REV_00

PCI\VEN_197B&DEV_2383&SUBSYS_3600103C&REV_00

PCI\VEN_197B&DEV_2382&SUBSYS_3600103C&REV_00

And there are other 2 labeled as "Unknown device" with the IDs:

USB\VID_138A&PID_0001&REV_0372

ACPI\VEN_HPQ&DEV_0004

Any help will be appreciated.

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers for those devices...

This package contains the JMicron Card Reader driver for the supported notebook models and operating systems.

http://ftp.hp.com/pub/softpaq/sp42001-42500/sp42439.exe

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe