Windows 11 Thunderbolt 4 Driver Installation

[JacobB2]

How do I install Thunderbolt 4 support? I updated all of the drivers from the Software and Drivers support page, but did not find anything Thunderbolt related. The product is not working with a Thunderbolt docking station.

[Garp_senchau]

@JacobB2, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Could you please confirm whether your unit has a Thunderbolt port or a USB port on the right side? If it has a Thunderbolt port, you should be able to use the docking station as well.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[JacobB2]

Thanks for your response. My computer has the two Thunderbolt icon ports on the right side (the drawing on the left). But, if I go into the Windows device manager, I do not see any Thunderbolt drivers even though I updated all the drivers from the HP support website.

[Garp_senchau]

Hey @JacobB2,

Thank you for your response

I recommend downloading the HP Support Assistant and installing the recommended updates it suggests.

HP Support Assistant | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,