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HP Recommended
HP Pavilion - 15-cs3153cl
Microsoft Windows 11

Hello. I have windows 11 home edition version 21H2 and adobe photoshop 2022 version 23.5.2.751

I've faced this problem recently which when I'm using photoshop after a few minutes it takes innormal cpu and ram space and then the screen starts glitching then goes black and nothing works until I restart the device

Please help me solve this issue 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Amir_ak1 

 

Welcome to the HP Community Forum.

 

Adobe Photoshop is owned and provided by Adobe --

 

Were it mine to do, I'd check my system hardware compared to the system requirements for using Photoshop.

What?  It might simply be a matter of not enough resources or possibly settings.

 

If the Photoshop software is having trouble, best ask Adobe / Photoshop for help.

 

What else?

Naught to do with Photoshop, if you wish to do so,

Run the hardware tests on your system.

Advanced computer lock up or freeze troubleshooting

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion - 15-cs3153cl 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Amir_ak1 

 

Welcome to the HP Community Forum.

 

Adobe Photoshop is owned and provided by Adobe --

 

Were it mine to do, I'd check my system hardware compared to the system requirements for using Photoshop.

What?  It might simply be a matter of not enough resources or possibly settings.

 

If the Photoshop software is having trouble, best ask Adobe / Photoshop for help.

 

What else?

Naught to do with Photoshop, if you wish to do so,

Run the hardware tests on your system.

Advanced computer lock up or freeze troubleshooting

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion - 15-cs3153cl 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.