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12-20-2022 01:57 AM
Hello. I have windows 11 home edition version 21H2 and adobe photoshop 2022 version 23.5.2.751
I've faced this problem recently which when I'm using photoshop after a few minutes it takes innormal cpu and ram space and then the screen starts glitching then goes black and nothing works until I restart the device
Please help me solve this issue
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12-20-2022 08:14 AM
Welcome to the HP Community Forum.
Adobe Photoshop is owned and provided by Adobe --
Were it mine to do, I'd check my system hardware compared to the system requirements for using Photoshop.
What? It might simply be a matter of not enough resources or possibly settings.
If the Photoshop software is having trouble, best ask Adobe / Photoshop for help.
What else?
Naught to do with Photoshop, if you wish to do so,
Run the hardware tests on your system.
Advanced computer lock up or freeze troubleshooting
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12-20-2022 08:14 AM
Welcome to the HP Community Forum.
Adobe Photoshop is owned and provided by Adobe --
Were it mine to do, I'd check my system hardware compared to the system requirements for using Photoshop.
What? It might simply be a matter of not enough resources or possibly settings.
If the Photoshop software is having trouble, best ask Adobe / Photoshop for help.
What else?
Naught to do with Photoshop, if you wish to do so,
Run the hardware tests on your system.
Advanced computer lock up or freeze troubleshooting
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"