Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 1
Flag Post
HP Recommended

Windows hello cannot turn on camera

HP Spectre x 360
Microsoft Windows 10 (64-bit)

It could be a problem in regard to the latest 1809 windows update but my Windows Hello cannot turn on the camera. I have had HP remote support check everything on my computer but to no avail. They ended up telling me to contact microsoft but as everyone knows this is a futile venture as it is imposible to talk to a human unless to pay.


Please can anyone tell me if they are experiencing the same problem and whether or not this is simply a case of waiting for enough people to complain for this problem to be fixed?


Currently, everyone is simply passing the blame to someone else.


Many thanks 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation