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‎09-29-2021 04:48 PM - last edited on ‎09-29-2021 05:15 PM by Retired

HP Recommended
Product: Hp spectre x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

I did a full reset on my laptop. The first time I did it, the reset got interrupted. The second time I did it, the reset was successful. The only problem I am having is that the windows store is not available on my laptop. Whenever I click on something that would require windows store, the error code tells me to find another program to open. Please help!

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1 REPLY 1

‎09-29-2021 05:04 PM

HP Recommended

@Betty89 

 

Welcome to the HP Community.

 

You'll need to resolve this in Windows.

Microsoft Store is purely a Windows application and resource.

 

If you have not done so,

Make sure you have run Windows Updates to catch any left-over or pending updates.

 

 

Next...

From Microsoft

Fix problems with apps from Microsoft Store

 

The following solution is actually an answer for not being able to install a particular application.

The suggestion might be applicable to your situation.

Solution from Microsoft Community   =  Re-register the Microsoft Store

HP Smart App won't install on windows 10 laptop

 

 

What else?

Ask for help from the  Microsoft Community

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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