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Locked

‎11-06-2021 03:37 PM

HP Recommended
Product:   HP LAPTOP 15-da3060nia
Operating System: Microsoft Windows 10 (64-bit)

There is particular update of Microsoft Windows 10 that stuck at 20 percent since October 28

Category:
2 REPLIES 2

‎11-11-2021 11:57 AM

HP Recommended

@aworo

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that you are unable to complete the windows update as it got stuck at 20%, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Could you please share the picture of the Windows update stuck at 20%?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-12-2021 03:16 AM - edited ‎11-12-2021 04:36 AM

HP Recommended

What is your Windows Edition? (Build Nr)
What is the Update (KB-Nr.) that is not running.

 

SC config trustedinstaller start=auto
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
cd %windir%
Ren SoftwareDistribution SoftwareDistribution.old
cd %windir%\System32
Ren Catroot2 Catroot2.old

dism /Online /Cleanup-image /RestoreHealth
dism /Online /Cleanup-image /StartComponentCleanup
Sfc /ScanNow

copy these highlighted commands in a Notepad-File an save as Fix.bat
Right click on this Fix.bat and run as Administrator

It can take up to 10 minutes to complete.

Reboot and try again

It helps in many update cases

 

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