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‎01-19-2022 02:50 PM

HP Recommended
Product: HP ENVY - 17-u163cl
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 Update error 0x80070002 with HP HID Class 2.1.16.30156 and HP Development System 7.0.21.30155

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2022 03:26 PM

HP Recommended

Hi:

 

Those are optional updates that you don't really need.

 

The first one is an update to the wireless button driver.

 

The second one is an update to the HP 3D driveguard driver.

 

Since you are getting an error upon trying to install the updates, I recommend you run the Hide Windows update utility that I zipped up and attached below, and that will prevent the updates from showing up and trying to install.

 

I have included the latest drivers HP has for those two devices, below.

 

You don't need to install them, but you can if you want.

 

They are newer than what HP has on your notebook's support page.

 

Wireless Button:

 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104363.exe

 

3D driveguard:

 

https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107654.exe 

View solution in original post

wushowhide.zip
2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-19-2022 03:26 PM

HP Recommended

Hi:

 

Those are optional updates that you don't really need.

 

The first one is an update to the wireless button driver.

 

The second one is an update to the HP 3D driveguard driver.

 

Since you are getting an error upon trying to install the updates, I recommend you run the Hide Windows update utility that I zipped up and attached below, and that will prevent the updates from showing up and trying to install.

 

I have included the latest drivers HP has for those two devices, below.

 

You don't need to install them, but you can if you want.

 

They are newer than what HP has on your notebook's support page.

 

Wireless Button:

 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104363.exe

 

3D driveguard:

 

https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107654.exe 

wushowhide.zip
2 people found this reply helpful
Was this reply helpful? Yes No
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