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Message 1 of 3
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Flag Post

Solved!

Wrong E-mail For Order!

HP Recommended

Hi,

 

I'm unsure under what topic this message should go on as there is no topic that is relevant. I accidentally entered the wrong e-mail address for my order. I haven't been able to link my order to my account because of this; is there anything I can do to get a confirmation receipt of the order?

 

Thank you so much for reading and apologises if this is the wrong place to post this!

2 REPLIES 2
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Level 15
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Message 2 of 3
Flag Post
HP Recommended

@Shirwan 

 

Unfortunately, our Community is not a conduit to HP Store.

 

That said, the HP Store - UK does provide a store contact number.

Open the website, scroll most of the way down the page to find contact for "Home Customer".

 

Note to those reading:

  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site places your privacy at risk from scammers.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Kind Regards,
Dragon-Fur
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HP Support Agent
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Message 3 of 3
Flag Post
HP Recommended

Hi @Shirwan

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation