accelerometerDLL.dll missing

[aarmellini]

The problem resolved by itself without doing anything....I have 20 elite book 840 G4 and I noticed that after domain join and logon as domain admin user the 3d drive guard application started without problems....very strange because I don't have script or automatic installation or specified policy after domain joining....

By the way in 2 laptops were I try uninstallation and re installation of 3d drive guard, after domain join, they had accellerometerSt.dll error yet.

I saw that in these 2 notebooks in c:\windows\system32\ the accelerometerST.dll was missing.

I try to copy te orignal one from the installation folder in c:\swsetup...., that show version 6.0.19.1 last edit on 26/09/2016 but this not resolve the problem. I try to register it with regsvr32 but I received an error.

So I copied the dll from another pc that not had the error after domain join and voilà!!! Without regesitering nothing!!!!

I attached the accelerometerST.dll that resolve my problem....try to copy in your pc in C:\windows\system32

This dll is the same version 6.0.19.1 but it has different date from the orginal 12/10/2016.

Notebooks are windows 10 professional edition x64

[aarmellini]

This is the link https://files.fm/u/34jtsnd9

[aarmellini]

I can't attach or link file here 

[MrD09]

Hi All,

#HP ENVY TouchSmart 15-j006tx Notebook PC

#Windows 10 64 bit

I've figured it out how to fix this:

- First of all: No need to uninstall or reinstall anything. Just do as the guide below.

- Step:

1.Step 1:

   + Navigate to: C:\Program Files (x86)\HP\HP 3D DriveGuard\Driver\amd64

   + Copy file: accelerometerdll.DLL

2.Step 2:

   + Navigate to: C:\Windows\System32

   + Paste the file

3.Step 3:

   + Navigate to: C:\Program Files (x86)\HP\HP 3D DriveGuard\

   + Double-click: AccelerometerSt to run HP 3D DriveGuard

#MrD09

[Tami531]

I have gone through the steps twice and I still get the same message. What do I need to do? Thanks!

[Praamod]

Hello,

I tried all the suggestions and nothing worked.

Finally I uninstalled - HP 3D DriveGuard.

And I am happy after uninstalling HP 3D DriveGuard. I do not know whether HP 3D DriveGuard is really required or not.

Thanks........................................

[Shinjong]

Thanks for trying to help!  I went to those folders and tried to copy that file into the other folder.  It would not copy.  So, when I clicked on "AccelerometerSt" twice, it gave me the error message.  Sadly, I don't think that is a solution.

[Shinjong]

actually, after seeing that to paste the file into the new folder needed "administor's approval" or something like that, it worked.  I only checked it once, so hopefully it truly has stopped that warning message. 🙂  Thanks!

[MrD09]

Hi Shinjong,

Happy to hear that, I'm intended to tell you try with Administrator permission.

So when do troubleshooting, I just had an easy thought that the root's problem is what: OK missing DLL, so I've come up with the step to solved the problem 😄

#MrD09

[MrD09]

Hi Tami531,

My OS is 64-bit so I've tried in the folder: C:\Program Files (x86)\HP\HP 3D DriveGuard\Driver\amd64

There is another folder for 32 bit: C:\Program Files (x86)\HP\HP 3D DriveGuard\Driver\x86

So could I ask you to check which OS you are using and otherwise just try to copy file in another folder I've told above.