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‎05-27-2017 06:00 AM

HP Recommended
Product: HP Probook 450 G3
Operating System: Microsoft Windows 10 (64-bit)

After latest BIOS and windows updates i get message that accelerometerdll.dll was not found every time computer starts up or rebbots.

 

Please help

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2017 07:07 AM

HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎05-27-2017 07:07 AM

HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-27-2017 07:38 AM

HP Recommended

It worked.

 

Thank You, and best regards

 

MV

Was this reply helpful? Yes No

‎05-27-2017 07:40 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-30-2017 12:11 PM

HP Recommended

I HAVE THE SAME PROBLEM TODAY  MY COMPUTER IS A HP ENVY 15-ae101la AND THE QUESTION IS THAT SOLUTION WORKS FOR MY NOTEBOOK?

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‎08-09-2017 02:35 PM

HP Recommended

Thanks, that fixed that. 

Was this reply helpful? Yes No
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