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‎06-18-2020 06:49 PM

HP Recommended
Product: Omen 15-ax256nr
Operating System: Microsoft Windows 10 (64-bit)

All I want to do is contact HP and get a quote for a battery as mine has swollen up and deformed the keyboard.  I keep getting machines and am severely frustrated to say the least.  Anyone know how to contact them.  Seems they really dont care once they sell the laptop.

2 REPLIES 2

‎06-19-2020 03:32 AM

HP Recommended

There should be related batteries for sale on Google, you can search by your computer model

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‎06-19-2020 09:45 AM

HP Recommended

Hi @jim59047

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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