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‎02-28-2020 01:58 AM

HP Recommended
Product: HP 255 G7
Operating System: FreeDOS

I purchaced a HP 255 G7  with Free dos but when installing windows

I get blue screen with the code .

0x000000A5 (0x0000000000000011, 0x0000000000000008, FFFFFA800697A858, 0x000000000004000) on HP 255 G7 notebook API not compliant

Can you please advise on what to do
1 REPLY 1

‎02-28-2020 07:50 AM - edited ‎02-28-2020 07:50 AM

HP Recommended

Hi:

 

W7 is not supported on that platform, which is why it won't install.

 

W10 64 bit only.

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