apg8201zx64.sys driver

[PCN1978]

Hello,

I'm having an issue with an incompatible driver on Windows11 :

apg8201zx64.sys

ACS

version : 1.0.0.1

Cannot turn on memory integrity. How can I fix this ?
Thank you,
PCN

[Alden4]

Hi @PCN1978,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To fix the issue with the incompatible driver apg8201zx64.sys on Windows 11 and enable memory integrity, you can try the following steps.

Update the Driver: First, try to update the driver to a compatible version. You can usually do this through Device Manager:

• Right-click on the Start button and select "Device Manager".
• Locate the device associated with the driver apg8201zx64.sys (it might be under "Smart card readers" or "Biometric devices").
• Right-click on the device and select "Update driver".
• Choose "Search automatically for updated driver software" and follow the on-screen instructions.

Check Manufacturer's Website: Visit the HP website of the device associated with the driver apg8201zx64.sys (likely the manufacturer of the smart card reader or biometric device). Look for updated drivers compatible with Windows 11 and download/install them from there.

Remove the Incompatible Driver: If updating the driver doesn't work or if there are no compatible drivers available, you may need to uninstall the incompatible driver:

• Go to Device Manager (Right-click on the Start button > Device Manager).
• Locate the device associated with the driver apg8201zx64.sys.
• Right-click on it and select "Uninstall device".
• Follow the on-screen instructions to uninstall the driver.

Disable Memory Integrity (If Necessary): If you still cannot enable memory integrity after trying the above steps, you might need to temporarily disable memory integrity:

• Go to Settings > Update & Security > Windows Security.
• Click on "Device security".
• Under "Core isolation", click on "Core isolation details".
• Toggle off "Memory integrity".
• Restart your computer.

Always ensure you download drivers from reputable sources to avoid malware or other security risks.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support