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‎06-08-2020 05:41 AM

HP Recommended
Product: EliteBook 9470m
Operating System: Microsoft Windows 10 (64-bit)

hello,

I have got a hp elitebook 9470m and when i g on device manager it says:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.


To find a driver for this device, click Update Driver.

 

 

Please can you help me fix this. My id's are 

PCI\VEN_197B&DEV_2392&SUBSYS_18DF103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_18DF103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

Thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2020 07:03 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

View solution in original post

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1 REPLY 1

‎06-08-2020 07:03 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

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