bios recovery issue

[priyabasava]

bios recovery issue through usb drive

[Jerry_57]

Hi @priyabasava,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that resolving an HP BIOS recovery failure usually comes down to the USB drive's format and the specific key combination used to trigger the recovery.
 

Follow this step-by-step troubleshooting process to successfully recover your HP BIOS.
 

1. Re-Create the USB Recovery Drive:

Often, the recovery fails because the USB wasn't prepared correctly.
 

• Use a different, working computer to create the recovery drive.
   
• Insert a USB flash drive (avoid USB-C drives, as they are not reliable for BIOS recovery).
   
• Format the USB to FAT32 to ensure the motherboard can read it.
   
• Go to the HP Customer Support website, enter your exact model number, and download the latest BIOS file.
   
• Run the downloaded executable file (.exe), select Create Recovery USB flash drive, and point it to your inserted drive.

2. Perform a Hard Reset (EC Reset):

Before attempting the recovery again, clear residual power that might be causing the motherboard to freeze:
 

• Turn off the corrupted computer. Remove all USB devices and memory cards, and disconnect the AC adapter.
   
• Press and hold the Power Button for 15 to 25 seconds to drain the system's power.
   
• Reconnect the AC adapter and the USB drive you created.

3. Trigger the Recovery Mode Properly:

• Ensure the laptop is completely powered off.
   
• Press and hold both the Windows key and the B key simultaneously.
   
• While still holding those keys, press and hold the Power button for 2 to 3 seconds, then release the Power button.
   
• Continue holding the Windows + B keys for another 5–10 seconds. The screen may remain black for up to a minute, and fans may spin up.
   
• If successful, the HP BIOS Update screen or beeping sounds will begin.

4. Alternative Methods:

If Windows + B does not trigger the recovery, try the following variants:
 

• Windows + V: Hold Windows + V and press the power button for 2-3 seconds, continuing to hold Windows + V until the BIOS Reset screen appears.
   
• Different USB Port: Plug the USB drive into a different port, preferably the one closest to the back or the one furthest to the left.
  
   

I hope this will help.

 

Take care and have a good day.