Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

can envy x360 13 type c usb port use for battery charging?

HP Recommended
HP Envy x360 convert 13-ay0008AU
Microsoft Windows 10 (64-bit)

Recently have bought HP Envy x360 13, it comes with  type c usb port. I have find information regarding type c usb port, it can be use for battery charging, but this model seem like don't work. When plug in type c adapter it shown AC adapter not compatible with the system. Is that true? Or any recommend ac adapter can use type c usb port for  charging?

HP Support Agent
HP Support Agent
22,671 22,658 1,360 1,376
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP Community


I have gone through your Post and would like to help


As per the Service Manual the Type-C ports on the Notebook is for Data Transfer only


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation