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- cant register carepack

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02-09-2019
09:37 AM
- last edited on
02-09-2019
09:46 AM
by
rick-s
Why can't i complete registration of the carepack on line? When I press the submit button, nothing happens. I've tried doing so on my phone and on the pc and can't get the page to successfully go through.
02-10-2019 09:18 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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