Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

cant turn on hp cool sense

HP Recommended
HP PAVILION X360 14-DH1026tx

Good afternoon,

my laptop has hp cool sense but i have tried keeping it off for some time and then i tried switching it on again but when i click on and close the tab,and again go and see its reset to off position.i repeated it multiple times but if i click on and close the tab it gets reset to off.

kindly help me and also my laptop is getting a bit hot

HP Support Agent
HP Support Agent
20,530 20,532 1,497 1,747
Message 2 of 2
Flag Post
HP Recommended

@magesh20, Welcome to the HP Support Community!


Download and install HP CoolSense from the HP CoolSense Technology download site (Version 2.2)


HP CoolSense requires accelerometer and thermal control hardware only available on select computers.


(by the end of this document, all the issues should be resolved)


Please understand that this is a passive application and manages the fan/cooling system on its own, none of the settings can be tweaked using this program.


If the downloaded software asks you for .NET framework, 

  • Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select Programs and Features.
  • Click on Turn Windows features on or off in the left hand pane.
  • When this window has loaded, enter a check mark against .NET Framework 3.5 (includes .NET 2.0 and 3.0) then click Ok and follow through the procedure to install this.

When this has completed, restart the notebook.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation