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‎10-21-2021 03:44 AM - edited ‎10-21-2021 04:13 AM

HP Recommended
Product: Envy 13-ab067cl
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I tried updating to windows 11 via windows update but I get the message that my device is not compatible. However all my specifications are okay as per Microsoft. the PC health check shows "The processor is currently not supported for Windows 11" and there's also a list of compatible processors where I can find mine too.

 

Hp Envy 13-AB067CL

Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz
Installed RAM 8.00 GB (7.85 GB usable)
System type 64-bit operating system, x64-based processor
1 TB SSD

TPM 2.0

Secure boot supported.

PLEASE HELP ME OUT

 

 

 

PLEASE HELP ME OUT!!!!pc health checkpc health checkpc health checkpc health checkScreenshot (105).pngmy processor on supported processors listmy processor on supported processors list

 

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