• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
hp pavilion g6 2335sw
Microsoft Windows 8.1 (64-bit)
I am looking for a laptop chepset driver the name laptop is hp pavilion g6 2335sw i can not find in support hp page this laptop have AMD-A8 4500M whith radeon graphics
I need this driver because after opening the flap the laptop does not go out of sleep but starts again system
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Use the W8.1 64 bit chipset driver from the link below.  Restart the PC after installing the driver...

 

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx

View solution in original post

12 REPLIES 12
HP Recommended

Hi:

 

Use the W8.1 64 bit chipset driver from the link below.  Restart the PC after installing the driver...

 

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx

HP Recommended

i instal this drivers but the system is still restarting after sleep

HP Recommended

I also found it in my CMD

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Wszelkie prawa zastrzeżone.

C:\Users\Jacek>powercfg/a
The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.

Standby (S2)
The system firmware does not support this standby state.

Standby (Connected)
The system firmware does not support this standby state.


C:\Users\Jacek>

 

 

HP Recommended

Hi:

 

The only suggestion I can offer would be to turn off the fast startup option and see if that works.

 

https://winaero.com/blog/how-to-disable-or-enable-fast-startup-in-windows-8-1/

HP Recommended

I tried it already and it did not help

HP Recommended

:Crying:

HP Recommended

but thank you for your support

HP Recommended

You're very welcome.

 

I don't understand why you are getting that problem.

 

I wonder if updating the graphics driver would help.

 

This one is the latest from AMD...

 

Use the beta edition...Radeon Software Crimson Edition Beta
Revision Number   Crimson Edition 16.2.1 Beta File Size 313 MB Release Date 3/1/2016

 

https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000m-series/amd-radeon-hd-7670m

HP Recommended
 

Ok thank you I will try i hope it works

Before I reinstalling system this is work good I  have no idea what happend also I contact whit Microsoft but they also does not know

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.