chipset driver to hp pavilion g6 2335sw

[Paul_Tikkanen]

You're very welcome.

Yes, that has me stumped too.

I would have done the same as you...installed the chipset driver in hope that it would have fixed the issue.

[edziuk]

Hello i tried you suggestion but it did not help so I decided to use recorvery disc and restore laptop to factory condition but at the end instalation i get a error on the name,, the process will cause CTO panic because image might not be normal....,,

I reset hard disc and try again but the same problem I have a lot bad luck any suggestions

[Paul_Tikkanen]

Hi:

Unfortunately, I wouldn't be able to help you with why the recovery system isn't working, but there is a way to clean install W8.1 by using the W8 product key in your PC's BIOS.

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8 key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached the other day, that will show you show the W8 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-2300-notebook-pc-series/5330578

Maybe a clean install of W8.1 will fix those problems you had.